Frequently Asked Questions (FAQ)

We are currently in the process of populating this page, so it may seem a little empty at the moment!

If you have a question that isn’t covered here, please contact us.

 What’s the difference between “sign in” on the menu bar, and “premium members login”?

“Sign in” on this website’s menu bar, is only for website accounts (for managing orders and purchases with us). Website accounts are completely seperate from premium members club/VIP accounts, which are managed off-site, via Patreon and YouTube.

HOW TO I BECOME A PREMIUM CLUB MEMBER

You can sign up for Premium Member Club access by Joining directly via YouTube . Alternatively you can sign up to the level 2 tier on Patreon (for Video Archive Access).

WHAT IS DIFFERENCE BETWEEN YOUTUBE channel membership AND PATREON PREMIUM CLUB MEMBERSHIPS?

Of the two ways to sign up, Youtube offers an extra feature. YouTube channel members have access to the ad-free black-banner videos (in a private YouTube playlist) as well as the external Vimeo archive. Other than that they're the same.

We created the external Vimeo archive for Patreons members to enable them to be able to watch content without the need for a Google account. Some people wanted to support us but didn’t want to use a Google account (YouTube membership requires one), so we created the Patreon option.

The posts that go into the Youtube community area are mirrored into the Patreon members area (so are exactly the same), the 20% discount code (for our website shop), is also available for all club members (Youtube & Patreon).

WHAT IS THE PASSWORD TO ACCESS THE PREMIUM MEMBERS CLUBS VIDEO ARCHIVE

The password can be found in the members-only community posts on YouTube and Patreon. We change the password occasionally, so whenever we do, you'll need to check the community post of the platform you're subscribed on (Patreon or Youtube membership)

Do you sell Physical CD’s?

We did have a CD shop a number of years ago, but eventually CD sales mostly dried up in favour of the instant MP3 downloads. This made the CD shop no-longer-viable to maintain, and hence we decided to close it around 2020. We may re-evaluate at a later time, if demand dictates it.

Where else can we find you online?

Facebook: here  

Twitter: here

Apple iTunes: here

Tidal: here

Spotify: here

Instagram: here

What do i do if my question has not been answered here?

If you are unable to find your answer, feel free to contact us, and we will do our best to try to address it.